What kind of honesty is it?
Inflated meter readings, incorrect electricity bills, and other general errors appear insignificant compared with the billing counters' lack of urgency in providing poor customers with the change they are entitled to. Although it won't change the department, it will transform the general customer experience. After a wild electricity bill, the correct bill brought immense relief to the honest consumer, scratching their head. While the uncomfortable reading of consumed electricity units, the mind-boggling load caused a highly inflated computation, and it brought deep concern to the consumer at all costs. The consumer did feel endless headaches and other unbearable jibes. But thanks to God that his complaints worked at last. He deposited the latest electricity bill without undue delay. The fact that there lies honesty in repaying the remaining amount to the consumers who come to deposit at the window counter. Though billing clerks continue to point out that there i...