Not giving one rupee back
Consumers take the most pride in paying the monthly electricity bill at the two side-by-side window counters on the roadside power house building in the Jajmau area. Those who prefer to pay in cash use these counters without any tricky issues. In plain terms of providing a facility to the consumers, everyone consistently lauds such helpful arrangements, but at the same time, they also come out with a pertinent complaint. The window clerks are not returning the remaining one-rupee coin to the consumers turning up at the wide counters. We used to appreciate, of course, a relatively rare but always impactful facility. It more often sparks offline arrangements to pay the bill. Last week, consumers went to the counters to pay electricity bills, but they did not receive change because the one-rupee coin was not available, as was said. However, this open denial by the counter clerks clearly portrayed that this was improper, as was overheard. In Jajmau, the window kiosks...
